See all articles
CAREERS
Are you passionate about supporting customers to achieve important milestones, like buying their first home, securing their next investment property, or growing their financial portfolio?
When you’re a part of the Lending team at Hume Bank, you’ll have the opportunity to help make these dreams a reality by providing personalised solutions that truly matter to our customers and create powerful moments with meaning.
Everyday you will be working towards making a real difference to our customers and communities.
Why join us?
- Join a dynamic, forward-thinking bank with a strong commitment to making a difference
- Endless opportunities for career growth and continuous development
- Work with an inclusive, transparent leadership team that prioritises employee experience
- Join a team that truly believes in making a difference for the communities we work in and benefits everyone.
About the role
At Hume Bank, you’ll work directly with customers to understand their financial needs and provide tailored lending solutions.
You’ll be part of a customer-first team, focused on delivering outstanding service, fostering long-term relationships, and contributing to the bank’s growth in the local market and our home regions.
This full-time role is based at our Baylis Street branch in Wagga Wagga and supports the Riverina region.
What you can expect
- Deliver exceptional customer service at every stage of the lending journey, ensuring a smooth and efficient experience
- Proactively match customers with the right products and services to meet their needs
- Build and maintain strong relationships with both internal and external stakeholders
- Nurture and grow relationships within the local community, creating new opportunities for customers and the bank
About you
To be successful in the role, you will have:
- A FSR Tier 2 Certificate (desirable)
- Previous experience in a lending environment, such as a lender, personal banker, analyst, or similar role, would be highly valued
- Strong relationship-building skills with the ability to manage customer interactions seamlessly, from initial inquiry through to application and beyond
- A positive, “can-do” attitude and a genuine desire to contribute to a supportive, productive, and collaborative team culture
- Familiarity with current responsible lending legislation (desirable)
About Us
At Hume Bank we’ve always believed the future is bright. In 1955 we started as a cooperative investment and building society to help people in our community achieve their dream of owning a home. Since then, we’ve grown to be one of Australia’s most successful regional banks, receiving awards from Canstar, RateCity, Mozo and Finder, and we still remain 100% customer-owned.
Banking Brighter is about more than just banking. It’s about returning our profits back into the community and into the hands of our customers, and leading the way with innovation, technology and changing the future of our industry.
How to apply
If you have a true passion for exceptional customer service and can align products and services to meet our customer’s financial goals, click apply, to submit your application or email your application to careers@
If you like the look of this role but your experience doesn’t align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you’d be a great fit for the team.
Applications close: 20 January 2024
Screening and interviews may commence prior to closing date.
Hume Bank is an equal opportunity employer and welcome and encourage people from all backgrounds to apply. We are committed to building a culture that is inclusive, providing an ethical and diverse workplace where everyone is respected.
If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting careers@
Our process
- Once the role is closed, we review all applications against the requirements, creating a shortlist for further review.
- If your application is successful, you may receive an initial screening call to further assess your suitability, before being invited to an interview.
- We conduct two rounds of interviews, with the first interview being held with the supervisor and a member of our People Team. You may be invited back to a shorter second round interview with the head of the department.
- The final stage is to compete some quick compliance checks, before (hopefully) receiving an offer.
We are committed to providing all applicants an outcome for their application.