
Get in touch with us
How to reach us
You can reach us through any of these channels and we’ll find someone to help.

Give us a call
1300 004 863
Intl. +61 2 6051 3211
8am to 5:45pm on weekdays
9:30am to 12pm on Saturdays

Post us something
492 Olive Street
Albury NSW 2640

Send us an email
If you need some help but aren’t sure who to ask, send an email to hume@
After-hours card assistance
Lost or stolen Hume Bank Visa Debit, credit cards and PINs.
1800 808 550 (Australia only)
Lost or stolen Hume Bank Visa Debit, credit cards and PINs.
+61 2 9959 7686 (International)
You can also use the Hume Banks App to lock, cancel, activate and reorder cards.

Scam or fraud related concern?
If you think you’ve been targeted by a scam or notice a suspicious transaction on your account, contact us immediately.
- Hume Bank customer service: 1300 004 863
- Fraud operations 24/7 contact centre: 1300 705 750
- Calling from overseas? +61 2 8299 9534
We’re here to help and act fast – the sooner you report, the better we can protect you.

Come see us in person
Closest to your location
Address
Cnr Swift And David St,
Albury, NSW 2640
Phone
1300 004 863Mon
9am-5pm
Tue
9am-5pm
Wed
9am-5pm
Thu
9am-5pm
Fri
9am-5pm
Sat
9.30am-12.30pm
Sun
Closed
Bank your way
Anywhere, anytime with Hume Bank.

Visit us in branch
With 15 branch locations, we are where you are. Come in and see how our friendly team can help you.

Register and log into iBank
If you haven’t already, registering for iBank is as easy as 1,2,3. Once you’re registered, logging in and using iBank is a quick and easy way to bank.

Download the Hume Bank App
If you haven’t already, register iBank and download the Hume Bank App. Then all that’s left if you to do is login!
Share your experience with us
Love letters, complaints and feedback are welcome here. Let us know how we’re doing by filling out our form below.
Help when you need it
Being owned by you means being there for you through thick and thin in whatever ways we can.
If you’re going through a rough patch or think you might be soon, contact us so we can work together to find a solution for you. Someone in our team will confidentially review your situation and see what assistance we may be able to provide.
To take the next step, call us on 1300 004 863 to speak with a customer care consultant or email customercare@
